Discussing Fees with Confidence: Online

Ashley Latter’s standalone online fee-discussion module examines the assumptions and communication habits that can make pricing conversations difficult. The current learning-store offer identifies this as Discussing Fees with Confidence.

Topics

• Understand the effect of discounting on practice income and how patients assess treatment value.
• Develop a clear fee-presentation script and avoid assumptions about what a patient can afford.
• Explain private and NHS options and keep the team’s wording consistent.
• Consider patient motivations, evidence of treatment experience and approaches to testimonial questions.

The programme includes downloadable course slides, a one-hour CPD certificate and copies of Don’t Wait for the Tooth Fairy and You Are Worth It. The current learning-store price is £97; VAT treatment and any book delivery charges should be confirmed at checkout. Check the access period and certificate requirements before purchase.