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Patient Communications · Part of Dentist Zone

Every letter and care plan,
and what happened next.

Patient Communications keeps the care plans, letters, consent forms and referral letters you create in one list, so you can find what you sent, see what happened next, and follow up.

Start 14-day trialSee how it works

14-day free trial of Dentist Zone, which includes AI Notes. Compare plans.

What you get

Find it, check it, follow it up.

Everything in one list

Interactive Care Plans, patient letters, consent forms, referral letters and letters back to referring dentists.

Find it in seconds

Search by patient or document, and filter by type, status and date.

See what happened next

Statuses show whether each item was approved, shared, emailed, opened or replied to.

Patient replies

When a patient replies to a care plan, such as I would like to go ahead or Please call me, the reply sits with the plan.

Care plan links

Preview, edit or share a care plan, copy its link, or stop sharing it at any time.

Open or send again

Open any letter in AI Notes, or send it again, instead of starting from scratch.

How it works

From the appointment to the follow-up.

  1. Create a letter, consent form or care plan in AI Notes as usual.

  2. Open Patient Communications to see it in your list, with its status.

  3. Search by patient, or filter by type, status and date.

  4. Follow up: read a reply, copy a care plan link, or send a letter again.

Questions dentists ask.

What appears in Patient Communications?

The Interactive Care Plans, patient letters, consent forms, referral letters, letters back to referring dentists and treatment plans you create in AI Notes.

Can I see whether a patient opened their care plan?

Yes. Statuses show whether it has been shared, opened or replied to, and any reply sits with the plan.

How do I find a letter I sent last month?

Search by patient or document, and filter by type, status and date.

Can I stop a care plan link working?

Yes. Stop sharing it from Patient Communications at any time.

Works well with

Interactive patient care plansCreate a patient-friendly care plan from your notes, review and edit it, then share a link the patient can revisit.Find out more Letters, referrals and consent draftsCreate patient letters, referral letters and consent documents, with or without generating a clinical note first. Review every draft before using it.Find out more Patient educationShow treatment videos, images, PDFs and your own media during appointments. Search by topic and organise materials into reusable presentations.Find out more

Know who to follow up.

Patient Communications is part of Dentist Zone, alongside AI Notes, care plans, letters and patient education.

Start 14-day trialExplore all features

14-day free trial of Dentist Zone, which includes AI Notes.