Enquiries and Social Inbox

Enquiries brings every new patient enquiry into one place, from phone calls and your website to Facebook and Instagram, and follows each one up until they book. Someone rings about implants? Add them while they're still on the phone, and choose when to call them back. Put the enquiry form on your website, and every one that's sent lands here, marked New.

The list puts what needs doing first: who's new, whose call back is due, and who's waiting to hear back. Connect your Facebook Page and Instagram, and their messages come into Social Inbox, for the whole team to answer. Someone new becomes an enquiry straight away, and if they tapped your Facebook ad, you can see which one.

Answer the common questions with a saved reply, and assign the conversation to whoever's best placed to help. Switch on follow-up emails, choose how many and how often, and AI writes them for you to read first. They go out under your practice's name, and implant enquiries can get their own wording.

They stop by themselves when someone replies, books or you speak to them, and their reply lands right on the enquiry. Called them back? Log how it went in one tap, and No answer sets the next call back for you. When a call back is due, whoever has it gets a reminder.

Drag each enquiry across the board as they book and become patients. And the report shows where your enquiries come from, down to the ad, and how many book. Enquiries and Social Inbox are part of Practice Hub, from Dentistry Dashboard. Try it free for fourteen days. No card needed.