Available on requestPractice ManagementIndependent listing

Level 2 Patient Care and Treatment Coordination

Self-paced training in the TCO role, patient communication, treatment conversations and practice coordination.

Course provider

Dental Nurse Network

When

Available on request

CPD

12 CPD

Duration

Self-paced, usually 2 months; up to 4 months

Where

Online

Overview

About this course

Dental Nurse Network offers this online course for dental professionals developing a patient-care or treatment-coordinator role. Eleven units are organised into three modules, with tutor support and practical application through a final patient scenario.

Modules

  • Role foundations: patient-care coordination, communication, teamwork and integrating a PCO or TCO into the practice.
  • Treatment conversations: explaining plans, consent, records, ethical sales and finance.
  • Patient service: appointment resources and planning for new and existing patients.

Study and assessment

Study at your own pace, usually over two months, with up to four months available and a one-month fast-track option. Each unit has a quiz, followed by a final patient-case scenario. The course offers 12 CPD hours and approximately 24 guided learning hours, which are separate measures. Optional drop-in sessions and individual email, telephone or Zoom support are available. Successful completion leads to the Level 2 certificate.

Enrolment and fee

The application form offers enrolment on 7 December 2026 or 11 January 2027. Tuition is £249 including VAT, or three £88 payments totalling £264. Confirm the instalment dates for your intake, as older calendar dates remain in the payment-plan wording. Expired October promotions are not included in this price.

Outcomes

What you will learn

  • Explain and integrate the treatment-coordinator role.
  • Structure clear patient conversations about treatment.
  • Maintain appropriate records and consent processes.
  • Coordinate appointments and patient service.

Provider

About the course provider

Dental Nurse Network

Stephanie Carter is a dental hygienist and therapist with a background in dental nursing, education, assessment and quality assurance. She holds Level 7 strategic leadership and management and Level 5 education and training qualifications.

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